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Join TCS as an International Voice Expert in Mumbai (Thane)
Greetings from TCS! We’re excited to present the opportunity for International Voice Experts in Mumbai, Thane. Here are the key points about this job:
To Apply Comment #Interested. We will share the link to apply
Apply here:- Submit Your Resume
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Job Title: International Voice Experts
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Location: Mumbai, Thane
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Experience Range: 1 to 6 years
Job Description:
- Communication Skills: Exceptional proficiency in English communication.
- Query Resolution: Skillful in comprehending and accurately resolving customer queries.
- AHT Adherence: Maintain Average Handle Time (AHT) standards.
- Query Routing: Ensure proper routing and escalation of queries to the appropriate department when necessary.
- CSAT Focus: Strive to meet Customer Satisfaction (CSAT) targets.
- MS Tools: Basic knowledge of Microsoft tools.
- Shift: Australian Shift
Join us at TCS and make a difference with your communication skills and problem-solving abilities in this International Voice Expert role!
Resource: Click here
To Apply Comment #Interested. We will share the link to apply